Privacy Policy

iSERV is a registered trademark owned by ITHENA whose intellectual property is iSERV.

Your privacy is important to ITHENA. This privacy policy applies to ITHENA’s processing of personal data when ITHENA is a data controller and explains the personal data, how ITHENA processes it, and why.

User Information

The platform collects information about you, when you register/subscribe for Services or products. The following information is required when you register with us your name, email address, location, phone number; or download or use of Applications; if you contact us for help, we'll have access to your contact information; when you use our Application/Services/products, we'll have access to information about you; the information obtained through GPS or other means, such as the geographical location collectively, ‘Information’.

ITHENA collects information about you and your use of the Platform, and the devices used by you to access the Platform; your device IP address, and identifiers such as browser setting type, operating system, network information and device type settings.

Privacy Policy Changes

By using our app, you agree that we may gather and use this information. If we plan to change our privacy policy, we'll publish those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose this information.

Cookies

We send cookies to your computer, thereby uniquely relating your browser. Cookies are used to track your preferences, help you log in faster, and determine user trends. This data is used to improve our offerings, similar as providing content in areas of greater interest to majority of users. utmost browsers initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not serve duly if your cookies are impaired.

Alerts

We may alert you by email or phone (through RCS/ SMS/ Phone Call) to inform you about new service offerings or other information which we feel might be useful for you.

Security

We're concerned about securing the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect the Information we process and maintain. Access to this Information shall be limited to authorized employees only who need to know that information in order to operate, develop or improve our Platform/Services/products.

Transfer of Information

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. You agree to that transfer by consenting to this Policy and submitting such information. In accordance with this Privacy Policy, we will take all reasonable steps to protect your Information.

Log information

The servers on our Platform automatically collect the information that your browser sends to any website you visit. Among the information in these server logs are information about your web request, your IP address, your browser type, your browser language, as well as one or more cookies that may uniquely identify your browser.

User communications

Your emails and other communications may be retained by us so that we can respond to your inquiries, provide the services and products you have requested.

Changes to this Statement  

Our Privacy Policy may be modified or revised from time to time, and we will notify you by posting the revised Privacy Policy on the Platform with the revised date. Whenever a significant update to our technology is made, we will review, revise, update, modify, amend, or correct the Policy on a regular and routine basis. For up-to-date information about our privacy practices, please review the Policy periodically. You will be subject to the updated Policy if you continue to use the Platform and Services after any such update. Continued use of Services following any amendment would indicate your acceptance and understanding of the revised Policy. Further, we reserve the right to deny or suspend access to all, or any part, of the service to anyone who violates this Policy.